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Frequently Asked Questions
New customer
How does Parkmobile work?
How do I become a Parkmobile customer?
Where can I download the free Parkmobile app?
All questions
Mobile parking
How does parking with license plate recognition work?
How do I start and stop a parking session with Parkmobile?
Where can I check parking fees for my parking zone?
All questions
App
How does parking with the Parkmobile app work?
Where can I obtain the credentials for logging in to the Parkmobile app?
The Parkmobile app is not working on my phone. How can that be?
All questions
Settings
Want to change the service plan to another subscription?
What is the difference between a user membership and a monthly membership?
What is mijnparkmobile.be?
All questions
App tips
App tip: set an end time or maximum parking time.
App tip: set parking reminder
App tip: Discover parking times and rates.
All questions
Invoice
How do I recognize and prevent fraud?
Why do I have to pay transaction fees?
My account has been blocked. What should I do?
All questions